10CRIC Customer Support Service in India
10Cric customer support is one of the most important services of Indian interactive betting operator. Qualification of specialists, speed of processing requests and variability of communication methods are the main characteristics of the high level of service. They are of primary importance for new users who are not yet familiar with the rules and regulations of betting on the site, like playing in a casino.
How to call the support workers? Are there other ways to solve questions related to games and money transactions? You will learn about all this from our material.
How to Contact the 10Cric Support Team?
Before you start playing slots, making sports wager, joining bonus programs, you should read the rules which are valid on 10Cric. Their unintentional violation will not allow you to avoid responsibility. Each client should know the rules defined in the terms of the user agreement. If you ignore them you risk temporary blocking of your profile, refusal to pay cash, cancellation of bonuses and other troubles.
What problems are addressed to the support service:
- Calculation of bets;
- Wagering bonuses;
- Return bet;
- Verification problems;
- Restoring access to the account;
- Malfunctions in the mobile app;
- Difficulties with the withdrawal of money and others.
10 Cric is a well-known betting operator, which is a leader in online gambling on the territory of India. This is largely due to the professional care of players who can solve any problem by contacting 10Cric support specialists. Contact with them is offered in different ways – using email, helpline, WhatsApp, online chat and social networks.
Live Chat
The live chat function is available on the operator’s website and 10Cric mobile app. It is one of the fastest and easiest ways to communicate with 10 Cric specialists. Usually they respond to messages within 3-5 minutes.
10Cric live chat is an ideal tool for solving problems related to:
- Deposit;
- Installing software;
- Activation bonus;
- Login to personal cabinet;
- Confirming identity;
- Clarifying game rules;
- Editing personal data, etc.
To contact support you should go to the website 10Cric and click on the icon in the bottom right corner of the screen. In the window that appears, you need to select the reason for the request and ask a question.
Note that the chat is available from 10:00 to 18:00 all days except Saturdays and Sundays. If you need to solve an issue quickly, contact a consultant via email or phone.
Phone Line
A single 10Cric customer care number is available to customers: +913371279179. Customers can call at any convenient time: consultants are available 24 hours a day, 7 days a week. Note that you will be charged a toll, according to your calling plan, if you call 10Cric customer support from outside of India.
Those who need to send screenshots, scans or photos of documents can use 10Cric email id: [email protected]. You’ll save the manager the trouble of asking leading questions if:
- Specify in the subject line the reason for contacting support;
- Send a message from the email, tied to a profile;
- Describe the problem in detail, attaching the necessary photos.
If you solve the problem with money transfers you should write account number and other payment details, time of transaction and other important data. If your request is about verification, don’t forget to specify the username and profile ID in the letter.
It is worth noting that you will have to wait longer for an answer than when calling. The time of processing requests from players depends on the workload of the specialists. Usually they answer within 2-3 hours.
Social Media
In addition to email, hotline and chat, 10Cric offers sign ups to their social media pages:
- Instagram;
- Telegram;
- Facebook;
- Twitter.
There you will find a lot of useful information that will allow you to solve many problems on your own. Also in social networks are announced promotions for betting, best casino tournaments, launching new games, great offers for betting on cricket.
FAQ
What to Do If I Forgot My Account Password?
If indian player can’t log in to the system, you need to reset the old password. To do this you have to open the login form, click on Forgot your password? and follow the instructions.
How Many Phone Numbers Does 10Cric Have?
The company has one phone number, available to contact 10Cric support. Calls within India are free.
What Data Should I Send to 10Cric Contact Representatives?
It depends on the purpose of contacting 10Cric customer support. If a user has problems with payments, you need to specify ID, username and payment details in a letter.